Notice of Privacy Practices

Last Updated: May 20, 2025

This privacy policy sets out how “AZBSC Spine & Orthopedics” uses and protects any information that you give “AZBSC Spine & Orthopedics ” when you use this website. “AZBSC Spine & Orthopedics ” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “AZBSC Spine & Orthopedics ” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 30, 2022.

SMS Terms & Conditions

By opting into AZBSC Spine & Orthopedics’ SMS subscription service, you are consenting to receive recurring messages from AZBSC Spine & Orthopedics. Message frequency varies, and message/data rates may apply. You can expect to receive messages like: automated appointment confirmation messages, correspondence from our schedulers answering your questions or helping you schedule an appointment, and occasional messages about promotions or available offers.
You can cancel the SMS service at any time. To cancel, text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive any SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again or reply with the word “START”.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (623) 343-0949.
Carriers are not liable for delayed or undelivered messages.
If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS Privacy Policy

The purpose of this SMS Privacy Policy it to inform you of AZBSC Spine & Orthopedics’ policies and practices regarding the collection, use, and disclosure of any information you submit to us by text messages. By opting into AZBSC Spine & Orthopedics’ SMS subscription service, you agree to the aforementioned SMS Terms and Conditions and this Privacy Policy. As a health care provider, we are committed to protecting your health information, and we are bound by federal and state law to do so.
Any information we collect from you using SMS text messages will be used solely for health care-related services and other lawful purposes (including your treatment, payment, and our health care operations). We will not share or disclose any of your personal data for marketing purposes or with third parties or affiliates except in accordance with state and federal laws, including but not limited to the federal Health Insurance Portability and Accountability Act (“HIPAA”). For more information on AZBSC Spine & Orthopedics’ general health information privacy practices, please see our HIPAA Notice of Privacy Practices

We May Collect The Following Information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new service offerings, products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at scheduling@azbsc.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish for this to happen.

You may request details of personal information that we hold about you under the Data Protection Act of 1998. A small fee will be payable. If you would like a copy of the information held on you please write to scheduling@azbsc.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.